Performance Management

Service Excellence’s PRESS PLAY Platform Helps Home Service Contractors Build Consistent Customer Experience

Service Excellence’s PRESS PLAY Platform Helps Home Service Contractors Build Consistent Customer Experience

Service Excellence’s PRESS PLAY learning platform, demonstrated through a training visit with The Gentlemen Pros in Canada, addresses the common problem of training follow-through by helping home service companies align sales, service, and management around a shared customer experience standard, which is critical for building brand trust and reputation.

June 10, 2026
HR Leaders Form Advisory Board to Shape Future of Compensation Strategies

HR Leaders Form Advisory Board to Shape Future of Compensation Strategies

The HR Research Institute has established a 2026 Compensation and Total Rewards Advisory Board to guide research on how organizations can better link pay to performance and adapt compensation strategies to business needs amid evolving workforce challenges.

April 22, 2026