Training and Development
Service Excellence’s PRESS PLAY Platform Helps Home Service Contractors Build Consistent Customer Experience
Service Excellence’s PRESS PLAY learning platform, demonstrated through a training visit with The Gentlemen Pros in Canada, addresses the common problem of training follow-through by helping home service companies align sales, service, and management around a shared customer experience standard, which is critical for building brand trust and reputation.
Service Excellence Celebrates 14 Years of PRESS PLAY Training, Emphasizing Practical Skills for Home Service Teams
Service Excellence marks another successful PRESS PLAY live training event, highlighting 14 years of providing practical, behavior-changing training for plumbing, HVAC, electrical, and other home service businesses to improve customer communication and service.
IMA Worldwide Earns ACMP QEP Designation, Boosting Credibility of AIM Change Management Programs
IMA Worldwide's three AIM methodology programs are now ACMP Qualified Education Providers, awarding CCMP credits and addressing the 70% failure rate of change initiatives.
Kristi Service Nowrouzi Expands Professional Development Mission Through People-Centered Platform
Mortgage expert Kristi Service Nowrouzi is leveraging her 24 years of financial industry experience to help professionals and teams build stronger workplace relationships and communication skills through her platform PeoplingWell.com.
MindFlare AI Addresses $5 Trillion Global AI Skills Gap with New Workforce Development Model
MindFlare AI introduces an innovative workforce development model to address the critical AI skills gap affecting 60-70% of companies, which research shows is costing the global economy over $5 trillion and preventing organizations from achieving measurable ROI from AI investments.
SEGG Media Advances Motorsport Diversity with Successful Racing Women Training Camp
SEGG Media's inaugural Racing Women Training Camp represents a strategic initiative to promote gender diversity in motorsport while generating shareholder value through sports and entertainment platforms.
Wrench Group CEO Outlines Strategy for Attracting Gen Z to Skilled Trades Through Innovative Training Programs
Wrench Group CEO Ken Haines discusses the company's strategic approach to addressing the skilled labor shortage by developing comprehensive academy programs that provide hands-on training and career pathways for Gen Z workers in HVAC, plumbing, and electrical trades.
Remote Work Revolution Spurs Growth in Side Hustle Training Demand
The surge in remote work has led to increased interest in side hustles, with Darren and Mike's mentorship program meeting the demand for legitimate online business training.
Dugan's Travels Transforms Travel Agent Training with Immersive Experiential Learning in 2025
Dugan's Travels is revolutionizing host agency training by offering comprehensive, hands-on learning experiences for independent travel advisors across multiple destinations and cruise lines. These immersive programs aim to enhance professional development and sales capabilities in the travel industry.