Aureon Launches Ascend for Teams UCaaS/CCaaS Platform Powered by Intermedia
Aureon's new Ascend for Teams platform, powered by Intermedia, provides businesses with unified cloud communications and contact center solutions that enhance productivity and customer engagement.
Aureon has launched Ascend for Teams, an advanced Unified Communications as a Service and Contact Center as a Service platform powered by Intermedia Cloud Communications. The solution enhances how businesses connect, collaborate, and serve customers through a seamless cloud-based experience, expanding Aureon's cloud portfolio with enterprise-grade calling and contact center capabilities.
The platform offers flexible deployment options, robust integrations, and scalability for organizations of all sizes, enabling businesses to unify their communications, reduce complexity, and improve productivity. George O'Neal, President and CEO of Aureon, stated that Ascend for Teams builds on the company's mission to simplify technology so businesses can focus on growth and customer service by delivering a secure and reliable communications platform.
Intermedia, a global leader in AI-powered communications, collaboration, and customer engagement applications, provides the underlying technology for the platform. Jonathan McCormick, COO and CRO of Intermedia, emphasized that the partnership combines Aureon's trusted technology expertise with Intermedia's award-winning cloud communications platform to help businesses work smarter, accelerate decision-making, and deliver better customer outcomes.
The collaboration gives organizations of all sizes the flexibility, reliability, and innovation needed to be more productive today and better prepared for the future of work. Ascend for Teams is now available through Aureon, with more information accessible at https://www.aureon.com/solutions/unified-communications. Intermedia's comprehensive cloud communications solutions can be explored further at https://www.intermedia.com.
The launch represents a significant advancement in cloud communications technology, providing businesses with integrated solutions that address both internal collaboration needs and external customer engagement requirements through a single, unified platform.