Club Cruise Launches Dedicated Viking Cruise Concierge Department
Club Cruise has established a specialized Viking River & Ocean Department led by top travel advisor Heather Huber, offering high-end, personalized cruise booking services with significant growth in Viking cruise sales over the past 18 months.
Club Cruise, a prominent West Coast travel agency, has created a dedicated Viking Cruise concierge department to provide specialized booking and travel services for Viking river and ocean cruise enthusiasts. Led by Heather Faith Huber, a recently recognized 30 Under 30 Luxury Travel Advisor's Rising Star, the new department represents a strategic response to growing demand in the Viking cruise market.
The agency has experienced remarkable growth in Viking cruise bookings, reporting a 44% increase in river cruises and a 61% increase in ocean cruises compared to the previous period. With over 90% of 2025 cruise inventory already sold out, the department aims to help clients secure remaining spaces and exclusive offers.
Huber's department distinguishes itself through personalized service, offering Viking-certified agents who provide comprehensive travel planning, including visa assistance, insurance, flight arrangements, and custom pre- and post-cruise experiences. The team targets high-end clients investing between $15,000 and $35,000 per journey, focusing on building long-term relationships rather than treating travelers as simple booking transactions.
The launch highlights the growing sophistication of cruise travel consulting, where specialized knowledge and personal connections can significantly enhance the customer experience. By offering expert guidance and priority access to Viking cruise opportunities, Club Cruise is positioning itself as a premium service provider in the luxury travel market.