Deepwatch Launches NEXA AI Platform to Transform Managed Detection and Response
Deepwatch has introduced NEXA, a collaborative agentic AI platform that enhances security operations by providing real-time threat intelligence and actionable insights across the entire security lifecycle.
Deepwatch, a leader in Precision MDR powered by AI and human expertise, has launched Deepwatch NEXA, described as the industry's first collaborative Agentic AI ecosystem designed to transform how managed detection and response providers and customers collaborate on security outcomes. The platform combines natural language interaction with agentic AI intelligence to deliver real-time visibility, context, and actionable insights across the entire security lifecycle, enabling faster threat detection, investigation, and response while shifting organizations from reactive defense to proactive, business-aligned protection.
The NEXA ecosystem expands with the addition of three new customer experience agents that complement Deepwatch's existing SOC-focused agents—Investigative, Narrative, and Response—which enrich data, narrate findings, and drive rapid containment. This dual-use case strategy demonstrates how NEXA unifies intelligence across the security lifecycle, empowering security teams and business leaders to transform complex data into decisive, risk-informed action. The six agents work collaboratively to elevate security outcomes and extend the power of AI beyond traditional security operations centers.
The three new customer experience agents address critical capability gaps in modern security operations. The CTEM Agent provides real-time exposure insights and board-ready reporting by correlating signals from across the security stack, delivering unified, actionable visibility into an organization's risk landscape. The Detection Advisor Agent optimizes detection strategies aligned with MITRE ATT&CK, identifying coverage gaps, validating detections, and guiding continuous tuning while providing visibility into real-world threat actors and campaigns. The Ticket Analyzer Agent performs deep analysis across historical and active tickets to identify patterns, relationships, and emerging threats.
Anand Ramanathan, Chief Product Officer at Deepwatch, stated that security teams are drowning in data but starving for transparency and actionable insights. NEXA changes this paradigm by giving analysts and customers shared, real-time intelligence in natural language, enabling faster threat containment, improved security posture, and outcomes that customers can immediately understand and trust. Matthew K. Sharp, CISO at Xactly, confirmed that embedding NEXA AI Agents into their threat and vulnerability management programs has improved their understanding and use of data, helping drive positive business outcomes.
NEXA addresses critical challenges facing modern enterprises by democratizing security outcomes through unified insights from disparate tools and sources, enabling anyone to explore data, ask questions in plain English, and make faster, smarter decisions. The platform helps organizations continuously improve posture and coverage by identifying exposures, coverage gaps, and detection priorities in real time, ensuring defenses stay aligned with evolving threats. It accelerates decision-making by reducing hours of analysis to seconds of insight and streamlines response and operations by connecting data, context, and action to drive stronger security programs.
For technical decision makers, NEXA eliminates fragmented visibility across tools and data sources, automates manual MITRE mapping and validation that slows investigations, and reduces manual workload that drives fatigue and delays. For business decision makers, the platform provides clarity on how technical gaps impact business risk, eliminates manual SQL-based querying that slows decision making, and delivers instant visibility into ROI, coverage, and risk alignment with board-ready insights available immediately. Unlike autonomous AI tools that simply automate tasks, Deepwatch NEXA delivers a collaborative ecosystem where AI intelligence works alongside human expertise, providing natural-language access to real-time insights for everyone from analysts to executives.