Electronic Frontier Ltd Partners with Incognito to Enhance UK Broadband Device Management
Electronic Frontier Ltd has selected Incognito Software Systems' Digital Experience Solution to provide advanced device management services to UK broadband providers, enabling improved operational efficiency and future-proof technology integration.
Electronic Frontier Ltd (EFL), a prominent value-added distributor serving the UK telecommunications market, has chosen Incognito Software Systems' Digital Experience (DX) Solution to deliver premium device management services to its broadband provider customers. The implementation will be facilitated through cloud-based platform delivery managed by value-added partner BM COM.
The partnership will provide EFL's customers with centralized visibility and control over broadband devices, enabling faster service activation, proactive Wi-Fi management and troubleshooting capabilities, and reduced operational costs. The carrier-grade solution features an award-winning TR-069 Auto Configuration Server (ACS) with TR-369 User Services Platform (USP) support, ensuring interoperability across diverse devices while future-proofing EFL's service offerings.
Mark Torrans, VP of EMEA Sales at BM COM, expressed enthusiasm about the collaboration, noting his two decades of experience working with EFL on various projects. He emphasized that Incognito's platform provides the robust technical foundation and future-ready device management capabilities required by EFL, supporting both existing TR-069 technologies and next-generation standards like TR-369/USP. Torrans identified partnerships with established distributors like EFL as a key pillar of BM COM's growth strategy in the UK telecom market.
Conor McCann, General Manager of EFL, highlighted the strategic importance of the partnership, stating that Incognito delivers a comprehensive package of device management tools essential for effective operation in today's competitive broadband market. McCann expressed excitement about working with the Incognito team alongside BM COM's cloud expertise, building on their established relationship. The collaboration represents a significant advancement in device management capabilities for UK service providers, addressing the growing complexity of broadband networks and customer expectations for seamless connectivity experiences.
Incognito Software Systems, founded 30 years ago, serves over 200 customers worldwide including major telecommunications providers. Additional information about the company's broadband service orchestration solutions can be found at https://www.incognito.com.