Electronic Merchant Systems Elevates Randy Hayashi to Chief Operating Officer
Randy Hayashi's promotion to COO at Electronic Merchant Systems marks a strategic move to enhance operational efficiency and growth, leveraging his extensive experience in scaling payment solutions and implementing AI.

Electronic Merchant Systems (EMS), a forefront player in the payment solutions sector, has announced the promotion of Randy Hayashi from Vice President of Strategy to Chief Operating Officer. This strategic elevation underscores EMS's commitment to operational excellence and growth, with Hayashi's two-decade-long expertise in operations and strategy poised to steer the company towards achieving its ambitious goals.
Hayashi's career is distinguished by his significant contributions to the payment industry, including scaling Payment Depot from a startup to servicing over 10,000 merchants and processing more than $3 billion annually before its acquisition by Stax. At EMS, his leadership is expected to focus on enhancing operational efficiency, ensuring compliance, and advancing the company's technology product suite, with a particular emphasis on leveraging AI to streamline operations.
Afshin Yazdian, CEO and Executive Chairman of EMS, highlighted Hayashi's instrumental role in refining the company's operational practices and expressed optimism about the future under his leadership. Hayashi, on his part, expressed gratitude for the trust placed in him by the EMS team and his eagerness to foster an environment that benefits both employees and customers alike.
This leadership transition is significant for the payment solutions industry, as it reflects the growing importance of operational efficiency and technological innovation in meeting the evolving needs of merchants. Hayashi's track record and strategic vision position EMS to not only navigate the challenges of the digital payment landscape but also to capitalize on the opportunities it presents for growth and innovation.