Flywire Appoints Nicole James as Chief People Officer to Drive Global Growth Strategy
Flywire Corporation has appointed Nicole James as Chief People Officer to lead its global HR function and support the company's strategic scaling initiatives through talent development and organizational transformation.

Flywire Corporation has appointed Nicole James as Chief People Officer, effective November 4, in a move that signals the company's commitment to scaling its global operations and strengthening its organizational capabilities. James will report directly to CEO Mike Massaro and will oversee Flywire's global HR function, including people operations, total rewards, workplace experience, and talent acquisition and development.
CEO Mike Massaro emphasized the strategic importance of this appointment, noting James's proven track record in driving digital transformation and scaling people functions for fast-growing multinational corporations. Her extensive experience in FinTech, combined with leadership in organizational strategy, talent development, and mergers and acquisitions, positions her to help Flywire achieve its next level of growth. The company believes her skills will be instrumental in nurturing high-performance teams and fostering a culture of continuous learning.
James joins Flywire from Credit Karma, where she served as Chief People Officer and aligned talent strategy during a period of significant growth and transformation. Her previous experience includes serving as Chief People Officer at Unite Us, where she streamlined people operations and realigned leadership structures for the health-tech company. During her tenure at Square, James served as Global Head of People for the Square business unit, scaling its people team to support rapid growth and leading multiple global expansion ventures across the Americas, Asia-Pacific, and Europe through both organic growth and M&A activities.
In her statement, James expressed enthusiasm for joining Flywire, highlighting the company's award-winning culture and high-performing teams as key attractions. She specifically noted being drawn to Flywire's commitments to innovation and digital transformation initiatives, as well as its focus on global workforce development. James aims to build on Flywire's existing momentum and help attract and develop top talent to deliver value to clients, payers, partners, and shareholders.
Flywire's recent recognitions include being named one of America's Greatest Companies by Newsweek, one of the World's Top FinTech Companies by CNBC, and a Best Company to Work For by U.S. News & World Report. The company's commitment to maintaining and enhancing its workplace culture is evident in this strategic appointment. For more information about Flywire's corporate initiatives, visit https://www.flywire.com.
The appointment comes at a time when Flywire continues to expand its global payments enablement and software services across multiple vertical markets. The company supports more than 4,800 clients with diverse payment methods in more than 140 currencies across more than 240 countries and territories worldwide. This leadership addition underscores Flywire's focus on strengthening its human capital strategy to support ongoing global expansion and technological innovation in the competitive payments industry.