Hilltop Camper & RV Updates Service Scheduling Across Four Minnesota Locations
Hilltop Camper & RV has adjusted service scheduling and parts coordination across its four Minnesota locations, aiming to improve efficiency during peak seasonal maintenance periods.
Hilltop Camper & RV, a family-owned RV dealership in Minnesota with a 75-year legacy, has implemented an internal adjustment to service scheduling and parts coordination across its four locations in Alexandria, Brainerd, Rochester, and Fridley (Twin Cities). The update affects how RV service and parts in Minnesota are scheduled and routed between departments, particularly during seasonal maintenance periods when appointment volume increases across all locations.
The updated scheduling process impacts the operations functioning as an RV repair shop in the Minnesota network across the dealership system. Service appointments are now distributed based on system type and technician availability across locations. Service departments continue handling RV repair categories, including electrical system diagnostics and troubleshooting, RV water system maintenance and winterization, propane system inspection and appliance repair, roof inspections and leak detection, and slide-out and leveling system adjustments. Hilltop Camper & RV operates with 49 service bays across its Minnesota locations, allowing service work to be allocated based on capacity and technician assignment.
The company continues RV sales in Minnesota across all four dealership locations. Inventory includes travel trailers, fifth wheels, motorhomes, toy haulers, and compact RV units available for customers searching for an RV for sale in Minnesota. Selected units are moved into RV specials inventory based on incoming shipments and inventory balancing. These RV specials include clearance and surplus units, depending on availability across locations.
Hilltop Camper & RV operates as a multi-location RV dealership in Minnesota, with facilities in Alexandria (5701 MN-29 South), Brainerd (7324 Novotny Road N), Rochester (1240 Lake Shady Ave S), and Fridley (7810 University Ave NE). Each location provides recreational vehicle sales, service intake, and parts access. The Brainerd location serves as a main contact point for scheduling and service inquiries. The structure allows RV dealers in Minnesota within the organization to coordinate inventory and service operations across all sites.
Hilltop Camper & RV maintains a centralized parts system supporting RV parts in Minnesota, with the Fridley location serving as the primary parts inventory hub. The system includes OEM and special-order components for multiple RV categories. Parts inventory includes electrical system components, plumbing fittings and water system parts, appliance replacement parts, structural repair hardware, and camping and exterior accessories. If parts are unavailable at one location, orders are processed through supplier channels serving all Minnesota branches.
Certified RV technicians, including RVIA and RVDA-trained staff, continue handling diagnostics and repair services across all locations. Work assignments are distributed based on the technician's skill set and system category. Warranty processing is managed through internal coordination with manufacturers to handle approvals and repair authorization requests across service departments.
Hilltop Camper & RV was founded in 1951 in Hilltop, Minnesota, by Roy Pearo and operates a four-location dealership network across Alexandria, Brainerd, Rochester, and the Twin Cities (Fridley). The company is active in RV sales, service, and parts, and long-term RV maintenance across Minnesota. Key operational highlights include four Minnesota dealership locations, service departments with certified RV technicians, parts distribution including the largest RV parts store in Minnesota at the Fridley location, and recognition with the Blue Ribbon Award from RV Business Magazine in 2025. The company continues Minnesota operations, approaching its 75-year milestone in 2026, maintaining consistent RV service and parts availability across locations.
For more information, visit Hilltop Camper & RV or read the original announcement here.