Incognito Software Systems Partners with BM COM to Expand European Broadband Solutions
Incognito Software Systems' partnership with BM COM provides European broadband providers with advanced device and Wi-Fi management solutions to improve operational efficiency and customer experience.
Incognito Software Systems announced a partnership with BM COM to deliver advanced device and in-home Wi-Fi management solutions to broadband providers across Europe. As part of the collaboration, BM COM will host Incognito's cloud-based Digital Experience (DX) Solution, providing European operators with a turnkey platform for configuring, monitoring, and managing customer-premises equipment.
Gary Knee, CEO at Incognito, stated that this partnership demonstrates the company's commitment to expanding its global reach and providing innovative solutions to broadband service providers worldwide. The collaboration enables operators to meet business goals faster while supporting the growing demands of today's connected home environment.
BM COM will offer a fully managed SaaS deployment of Incognito's DX Solution, allowing service providers to deploy and scale advanced end-to-end device management and telemetry without adding operational complexity. The combination of Incognito's industry-proven software solutions with BM COM's regional support and technical expertise aims to help providers reduce costs while meeting increasing demand for reliable, high-performance broadband services.
David Mansfeld, Managing Partner at BM COM, emphasized that the partnership enhances value for customers by combining best-in-class device and Wi-Fi management solutions with hands-on services to ensure successful deployments. The collaboration empowers service providers with tools to improve operational efficiency, gain real-time visibility into connected homes, and elevate customer experience.
Incognito's DX Solution is a carrier-grade, vendor-agnostic platform featuring an award-winning Auto Configuration Server (ACS) with User Services Platform (USP) support available at https://www.incognito.com. The platform enables seamless device management, automated network-wide monitoring, and real-time analytics over any access technology. Supporting standards such as TR-069 and TR-369 (USP), the solution provides enhanced visibility, lifecycle control, and self-care tools for in-home devices and services.
The platform also enables deployment of smart home apps directly on customer-premises equipment using virtualized containers, all designed to improve subscriber quality of experience. This partnership represents a significant step in addressing the evolving needs of European broadband providers as they navigate increasing connectivity demands and smart home service requirements.