NAD Logistics Achieves Zero Fraud Incidents Through Highway Partnership
NAD Logistics has eliminated fraud and streamlined carrier onboarding through its partnership with Highway, demonstrating significant operational improvements in the competitive logistics industry.
The strategic collaboration between NAD Logistics and Highway has delivered substantial improvements in carrier verification, onboarding efficiency, and fraud prevention across NAD's North American freight operations. The partnership addresses critical vulnerabilities in traditional carrier onboarding processes that previously required time-consuming manual reviews and document exchanges, creating potential security gaps.
By implementing Highway's Carrier Identity® solution, NAD has automated verification and data collection directly within its transportation management system, eliminating manual bottlenecks and enabling early detection of suspicious activity. The integration has proven particularly effective in identifying red flags such as mismatched locations and foreign VPN usage, which are common indicators of fraudulent carrier activity.
The operational results since implementation demonstrate the partnership's effectiveness. NAD has moved 11,705 loads and 5 million pounds of freight without a single theft incident, while achieving approximately 35% reduction in onboarding time compared to previous processes. These improvements reflect NAD's commitment to enhancing network security and operational efficiency in an industry where fraud prevention has become increasingly critical.
Tyler Matthews, Vice President at NAD Logistics, emphasized the transformation: "Before Highway, our team spent hours verifying carrier information manually. Since implementing Highway, we have achieved complete visibility and zero fraud incidents. It's streamlined our operations and added a layer of security that gives our team and our customers total confidence."
The integration has created a strong foundation for scalability, providing NAD with greater visibility, accountability, and control across its carrier network. As the company expands its North American footprint, NAD plans to leverage additional Highway capabilities to further enhance compliance and strengthen partnerships. For more information about NAD Logistics services, visit nadlogistics.com.
Michael Caney, Chief Commercial Officer at Highway, highlighted the partnership's significance: "Highway was built to help brokers move freight with confidence. NAD Logistics' proactive approach to security and operational excellence exemplifies the kind of partnership that delivers real results. Their commitment to protecting customers and maintaining the integrity of their network makes them a model partner." Highway's technology solutions for freight brokers are detailed at https://highway.com.
The successful implementation demonstrates how technology partnerships can transform traditional logistics operations, providing both security and efficiency gains in an industry where digital transformation is increasingly essential for competitive advantage and customer trust.