National Business Etiquette Week Highlights Critical Soft Skills Gap Among New Professionals
The article discusses the growing concern over the lack of business etiquette among new workforce entrants, exacerbated by remote learning and working environments, and the importance of National Business Etiquette Week in addressing these challenges.
The pandemic has significantly altered the professional landscape, particularly affecting the development of soft skills among new graduates and interns. Pamela Eyring, president of The Protocol School of Washington®, emphasizes the critical role of business etiquette in distinguishing professionals in a competitive market. With many young professionals lacking in-person networking and professional conduct experiences due to remote environments, businesses face challenges in integrating this talent into their teams.
A Gartner report highlights that nearly half of Gen Z employees find the pandemic has made pursuing career goals more difficult, with hiring managers noting underdeveloped soft skills as a key concern. National Business Etiquette Week, observed from June 9-15, 2025, serves as a pivotal moment to address these gaps, offering strategies for organizations and young professionals to enhance professionalism and interpersonal skills.
Eyring suggests integrating etiquette into onboarding processes, providing clear guidelines, and investing in formal training as essential steps for organizations. For young professionals, active observation, asking questions, and embracing professionalism as a career tool are recommended practices. The article underscores the significance of soft skills, or 'power skills,' in fostering effective communication and collaboration, ultimately impacting organizational success.