National Restaurant Association Strengthens Leadership Team with New CPO and COO Appointments

The National Restaurant Association has appointed Karl Dahlgren as Chief Product Officer and Judy Mulcahy as Chief Operating Officer, marking a strategic move to enhance its product offerings and operational efficiency to better serve the restaurant industry.

June 3, 2025
National Restaurant Association Strengthens Leadership Team with New CPO and COO Appointments

The National Restaurant Association has announced the appointment of Karl Dahlgren as its new Chief Product Officer (CPO) and Judy Mulcahy as its new Chief Operating Officer (COO), signaling a strategic enhancement to its leadership team. These appointments are pivotal as the Association seeks to bolster its product portfolio, including the ServSafe program, and streamline operations to support the restaurant industry's evolving needs.

Michelle Korsmo, president & CEO of the National Restaurant Association, emphasized the importance of these roles in advancing the Association's mission to protect, promote, and guide the prosperity of America's restaurants. Dahlgren's extensive experience in product development and Mulcahy's expertise in operational management are expected to drive innovation and operational strength within the organization.

Dahlgren, with over 30 years of leadership in various sectors, including his recent role at the National Safety Council, is poised to lead the Association's product strategy. Mulcahy brings 25 years of association leadership and operational expertise, most recently serving as COO for the Alliance for Automotive Innovation. Their combined experience is a testament to the Association's commitment to supporting the restaurant industry through a period of significant transformation.

The restaurant industry, a vital sector of the U.S. economy, faces ongoing challenges and opportunities. The strategic appointments of Dahlgren and Mulcahy underscore the Association's dedication to providing value and support to its members, ensuring the industry's resilience and future readiness. This leadership enhancement is a clear indicator of the Association's proactive approach to addressing the needs of over 1 million restaurant and foodservice outlets and their 15.7 million employees nationwide.