Response24 Connect Launches to Transform Crisis Management for the Insurance Market

Response24 Ltd and International Crisis Management Group introduce Response24 Connect, a tech-based platform enhancing crisis management and response for the insurance sector, particularly benefiting mid-market companies and private clients.

July 24, 2025
Response24 Connect Launches to Transform Crisis Management for the Insurance Market

Response24 Ltd and International Crisis Management Group (ICMG) have announced the launch of Response24 Connect, a innovative platform designed to revolutionize crisis management and response for the insurance market. This new venture leverages technology to improve risk communication between insureds and their crisis management consultants, offering a range of services from real-time alerts to urgent assistance via a smartphone app.

The platform features an integrated geo-location function to quickly locate individuals in critical incidents, such as war, terrorism, or natural disasters, facilitating swift evacuation and repatriation. Additionally, Response24 Connect provides access to complex risk assessments and specialist security consultancy, aiming to deliver comprehensive security risk management solutions through an enhanced customer service mechanism.

Erika Koutrakis, CEO of ICMG, highlighted the significance of the partnership, stating, 'In a period of significant geopolitical instability, organizations are seeking partners to navigate uncertainty. By combining our skill sets, we can offer our clients comprehensive solutions to complex issues.' Rupert Reid, CEO of Response24 Connect, emphasized the benefits of the collaboration, noting the ICMG team's operational experience and deep understanding of security risk management will greatly serve their insurance market clients.

Response24 Connect is set to be a valuable resource for mid-market companies and private clients lacking in-house crisis management resources, providing them with tools and support previously accessible only to larger organizations. For more information, visit https://www.response24.com or https://www.icmg.co.