ServiceUp Appoints Amit Shrivastava as Chief Product Officer to Drive AI-Powered Vehicle Repair Platform Expansion

ServiceUp's appointment of Amit Shrivastava as Chief Product Officer signals a strategic move to accelerate growth in the $200B+ fleet and insurance repair industry through AI-powered platform innovation.

September 15, 2025
ServiceUp Appoints Amit Shrivastava as Chief Product Officer to Drive AI-Powered Vehicle Repair Platform Expansion

Bearhug Recruiting has announced the successful placement of Amit Shrivastava as Chief Product Officer at ServiceUp, positioning the company to lead transformation in the $200B+ fleet and insurance repair industry. The appointment comes as ServiceUp scales toward $100M+ in revenue and expands its AI-powered orchestration platform that modernizes vehicle repair and maintenance operations.

Kraig Ward, Managing Director at Bearhug Recruiting, emphasized the strategic importance of this hire, stating that Shrivastava brings the exact type of leadership needed to turn operational complexity into product-led scale. His combination of AI-first product vision, systems thinking, and real-world execution makes him ideally suited for ServiceUp's next growth phase.

ServiceUp CEO Brett Carlson highlighted Shrivastava's problem-solving capabilities, noting that he doesn't flinch at messy problems but instead digs in, sees the system, and builds for scale. This approach is critical for ServiceUp as it addresses the complex challenges within the vehicle repair ecosystem.

Shrivastava joins ServiceUp from Twin Health, where he served as founding product leader and helped grow the company from concept to a $1B+ valuation. At Twin Health, he built and led cross-functional teams across product, design, analytics, and content, launching an AI-powered healthcare platform that improved patient outcomes while scaling across the U.S. and India. His earlier experience at Castlight Health and Intel provided deep expertise in mobile-first, AI-augmented platforms, global product leadership, and offline-to-online transformation.

In his new role, Shrivastava will oversee product, design, and engineering at ServiceUp, working closely with the leadership team to accelerate delivery, strengthen infrastructure, and scale adoption nationally. He expressed enthusiasm for joining ServiceUp at a time when the entire industry is ready for complete transformation, noting that by leveraging AI, ServiceUp is uniquely positioned to lead that change.

ServiceUp operates as an AI-powered all-in-one platform that modernizes vehicle repair and maintenance for fleets and insurance carriers. By combining software, logistics, and service operations into a single solution available at https://www.serviceup.com, the company streamlines the entire repair lifecycle from pickup to drop-off, removing bottlenecks and keeping operations moving. Backed by $55M in Series B funding from PeakSpan Capital and other strategic investors, ServiceUp ranks among the top 100 fastest-growing startups in the U.S.

Bearhug Recruiting, the executive search firm responsible for this placement, specializes in helping early and growth-stage Environmental Technology and Enterprise Software startups unlock $100M in revenue scale through strategic acquisition of top-tier executives. The firm operates from https://www.bearhugrecruiting.com and focuses on building competitive advantage through talent acquisition.