Healthcare Contact Centers

Infinx Strategic Investment in Voxology AI Brings Voice-First Automation to Healthcare Contact Centers

Infinx Strategic Investment in Voxology AI Brings Voice-First Automation to Healthcare Contact Centers

Infinx's investment in Voxology AI integrates conversational AI agents into healthcare contact centers, addressing staffing shortages and improving patient access while reducing administrative burden.

October 10, 2025
Transforming Healthcare Contact Centers into Value-Based Care Hubs

Transforming Healthcare Contact Centers into Value-Based Care Hubs

Patty Hayward of Talkdesk discusses how modernizing contact centers with AI can bridge data gaps, enhance patient care, and improve performance in value-based care contracts, marking a significant shift in healthcare delivery.

June 3, 2025